Shashakt Bharat
Your Documents , Our Responsibility.
Your Documents , Our Responsibility.
Find instant answers, connect with our support team, or raise a ticket — we're here for you.
Select a category to find step-by-step guides and answers.
Password reset, profile updates, verification
32 ArticlesForm submission, tracking, required documents
48 ArticlesFee issues, refund timelines, receipts
21 ArticlesDownload, corrections, verification
27 ArticlesConnect with our support team through any channel below.
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Find your nearest Citizen Service Centre
Most common questions from citizens using our platform.
Visit the Track Application page and enter your reference number and registered mobile number. Real-time status updates with expected timelines are shown instantly.
Click "Forgot Password" on the login page. Enter your registered mobile or email to receive a one-time code and set a new password.
Refunds for failed or duplicate payments are processed within 7-10 working days and credited to your original payment method.
Minor corrections can be made within 48 hours from "My Applications". After that, you'll need to raise a correction request.
Approved certificates appear under "Downloads" on your dashboard and are also sent to your registered email address.
Submit a support ticket and our team will respond within one business day with a complete resolution.